BIORESCO stands for BIOmedical REsearch
Mission: To conserve time, money, space and effort for the University of Maryland, Baltimore and its researchers,
by maintaining a central supply core facility which thrives upon its ability to innovate and re-create itself in accordance with the requirements of the
University and its staff. Additionally, the Program endeavors to facilitate funding opportunities between University entities and our commercial vendors.
The program is funded through the discounts offered by the participating vendors. We are self-supporting and operate at no cost to the University.
All our vendors offer the lowest prices for Catalog-listed products on this campus.
You receive a 2-40% discount from the list price. Sometimes companies change prices without prior notice - in which case our prices
will change accordingly. For these products, you'll always pay less than what you would pay if you ordered directly.
Although all our products are discounted from list price, be sure to ask us about bulk product discount purchases or use the QUOTE Request form on our website.
Best Price Promise: If you find a product from the same manufacturer at a better price compared to the BIORESCO Price, let us know, and we will try and match that price. You must contact us as soon as you place your order. Please forward any Quotes or Promotional Flyers that you have to support the lower price.
Products are termed "non-catalog" if they have not met our discount structure and, subsequently, are not listed on our website. Other companies' non-catalog items, may, in fact, be discounted
from list price, just not enough to qualify for the website. As always, BIORESCO does not charge shipping, so be sure to factor this into the arithmetic when shopping for the best deal.
Fisher Scientific & VWR have Prime Vendor Contracts with the University of Maryland System. Since BIORESCO is not privy to the pricing between Fisher/VWR and UMS, these product(s) must be ordered using the
Special Order Form. In accordance with NIH requirements, some items may be assessed the 6% service fee to cover our costs of processing, delivery, inventory/ordering management, and billing.
Please note, '3rd party' products ordered through a distributor, such as Fisher and VWR are sometimes more expensive than ordering directly from the manufacturer. Please call/email us if you have specific questions.
CIBR has implemented a separate online application, iLabs, for requesting services and scheduling equipment times from CORES. Some of the CORES that haven't yet moved to
iLabs are still hosted on BIORESCO. Visit the CORES section on our Home Page and follow the instructions for ordering UMB Core Services through BIORESCO.
You can do so in the USER SELECTION Screen, which is the second screen during the login process. Once you add yourself as the USER and
select your name while placing orders, you'll get all emails pertaining to that order.
As per our records the FAS / COA string that you are using has expired. If this is incorrect or if the project has been extended or renewed, please
fax / email us an updated RAVEN Report reflecting the new expiration date
We coordinate with all our Vendor Sales Reps to keep our online catalog contents updated with the vendor's catalog. However, given that
product lines of all our 50 vendors is constantly changing, sometimes new products may not come up on our website. If you are sure it is a good
Catalog number, please place the order using our
Special Order Form
These are products that may not necessarily be Sole-Source. Hence they are not on our regular contracts. However, these products are also discounted and
you don't pay Shipping and Handling fees for them.
We try to process all orders received before 2pm the same day and deliver
it to your lab the next day. However, sometimes the products are on backorder
from the vendor, in which case, you may not receive your order the next day.
If you have "mission-critical" experiments, please check with the
respective vendor before placing an order. BIORESCO is NOT
responsible for back-orders, shipping delays and/or discontinued products
Our primary obligation is to the researchers and staff of UM,B. However, we try not to take advantage of our vendors, hence we do not order from all vendors every night.
We will do our best to meet your time constraints, provided you inform us at the time of your request. *Please note the ETA (estimated time of arrival) column when making your choices.
We unpack all the orders that we get from the companies before noon and start our first round of deliveries on campus after 1.00 pm.
Depending on the work load, we often deliver a second time to most buildings. If you need something right
away, please call us to confirm that your shipment came in and then come on by
to pick it up. Below is an approximate delivery schedule to all the buildings.
If you placed an order for an item that is in stock at BIORESCO
(description in bold), you can come by and pick it up anytime. Please bring
your copy of your order form with you when you collect your order. Please call
to confirm availability.
BIORESCO customers can purchase dry ice from the Program for $1/lb ($1.50/1.5 lb. scoop). BIORESCO purchases dry ice from Capitol Carbonic. in
Baltimore (410-566-0853). We require dry ice for our deliveries throughout the campus and we prefer to have it available for our customers.
Our supply is limited, so, if you need more than 15 lbs (10 scoops) you MUST CALL us (410-706-0322) 24 hours ahead.
Occasionally we receive customer orders from Vendors who are not included in BIORESCO. In the past, we have ordered these products via distributors.
Sometimes distributors charge a large markup for processing these orders. In these cases, our theory is if we paid list prices & S/H, we could acquire products
less expensively going directly to the manufacturer. In the interest of saving you money, time and, more importantly, working towards our goal of making BIORESCO
your 1-Stop Shop, we are temporarily adding some of these vendors to our listings. It is our hope that by demonstrating sufficient business and efficiencies,
these Provisional companies will eventually join the program.
Vendor or BIORESCO error: There is no charge to the customer for the return.
Customer error: Read below...
Stock item: Please bring it back within 2 days of the delivery date if it has been stored properly and
is in pristine condition. Stock items cannot be returned and reordered to take advantage of a Special Promo. There is a 10% restocking fee
for stock items. If the quantity being returned exceeds our original inventory, we'll have to arrange to send it back the vendor. In such cases re-stock fees and shipping fees will apply Non-Stock item:
Is the product returnable? Hazardous products cannot be returned. Some refrigerated/frozen products are not accepted for return by some companies.
If the product may be returned, the product must be brought back to BIORESCO, within 2 days of the delivery date, in pristine condition,
i.e. the product must have been maintained in the proper storage conditions and must not have been opened or utilized in any way.
BIORESCO will ship the product via FedEx, so that it can be tracked and insured. BIORESCO will make
every effort to ship the product in the least expensive manner. This expense will be billed to the customer.
The company may assess as much as a 30% re-stocking fee for the product.
BIORESCO assesses a 10% fee for handling returns. This is due to the cost of supplies used and the amount of
time involved in returning products.
Once the product has been received and credited by the company, the customer will receive credit for the return minus
the expenses incurred in the process.
It is about creating, managing and promoting your unique brand identity among customers
It is an opportunity to make your presence felt here on campus via physical interactions with your end-users
You are welcome to set up a static display on our Customer Service counter, as well as conduct a tabletop show. Most customers appreciate a morning event on Tues., Wed. or Thurs.
Email us a PDF announcing the show and/or send approximately 75 paper fliers that we will distribute during campus-wide deliveries.
Please request Sales Reports ahead of time - so you can visit your USERS and follow up with them. 'Walk the halls'
Depending on your flexibility, it is also a good time to run a PROMOTION to increase sales. Please email BIORESCO-specific Promotions and Announcements for posting on the website
Since these Vendor Weeks are booked so far ahead into the year, please do make good use of it. If, for any reason, you are not able to honor your
booking, please do let us know ahead of time, so we can make substitutions. "No-shows" are not permitted to schedule Vendor of the Week for a year.